Our Company

Hello Baby was born 2007, in the achingly trendy Truman Brewery in London’s East End. It was founded by Trevor Ginn, a first-time father seeking to help other new parents by providing everything they needed in one place. As his family and business grew, Hello Baby moved north to the historic city of St Albans in 2011, where we operate out of a 4000 square foot warehouse and handle many hundreds of orders every day.

Our Products

At Hello Baby we love quality, practical and fun baby products. On our website you can choose from a range of over 3000 nursery products from over 120 leading brands. From Avent to Zoggs, we offer everything you need to get from pregnancy to pre-school. We even stock a range of ethical baby items!

Customer Service

Our customers are important to us and we work hard to provide a consistently excellent level of customer service every day. Most of our items are dispatched within 24 hours and we offer a Next Day delivery option for those items you need more quickly. We also offer world-wide delivery for most items. If you have any queries, please don’t hesitate to contact us; we aim to reply to emails within 24 hours, or you can call us and chat to our friendly Customer Service team.

  • E-mail: customerservice@hellobabydirect.co.uk (customer service enquires only please)
  • Live chat is available for advice while you browse, click the Let’s Chat icon to get talking.

Note: Whilst we share a name, we have no association with the company which makes the Hello Baby Monitor.

Business Enquiries

If you have a business enquiry, for example:

  • You wish to place a bulk order
  • You have a service that you wish to offer us

Then please contact us at business@hellobabydirect.co.uk