Customer Service

Our customers are important to us and we work hard to provide a consistently excellent level of customer service every day. Most of our items are dispatched within 24 hours and we offer a Next Day delivery option for those items you need more quickly. We also offer world-wide delivery for most items. If you have any queries, please don’t hesitate to contact us; we aim to reply to emails within 24 hours, or you can call us and chat to our friendly Customer Service team.

  • E-mail: (customer service enquires only please)
  • Live chat is available for advice while you browse, click the Let’s Chat icon to get talking.
  • Phone: 0330 043 0925 - Please leave a message to request a call back

Note: Whilst we share a name, we have no association with the company which makes the Hello Baby Monitor.

Business Enquiries

If you have a business enquiry, for example:

  • You wish to place a bulk order
  • You have a service that you wish to offer us

Then please contact us at (Please do not use for customer service enquiries)