Customer Service

Our customers are important to us and we work hard to provide a consistently excellent level of customer service every day. Most of our items are dispatched within 24 hours and we offer a Next Day delivery option for those items you need more quickly. If you have any queries, please don’t hesitate to contact us; we aim to reply to emails within 24 hours, or you can call us and chat to our friendly Customer Service team.

  • E-mail: shop@hellobabydirect.com
  • Live chat is available for advice while you browse, click the Let’s Chat icon to get talking.
  • Call us 01886 887746 (9am - 5pm)

Note: Whilst we share a name, we have no association with the company which makes the Hello Baby Monitor.